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SEGWAY MOBILE MARKETING KIOSKS - FREQUENTLY ASKED QUESTIONS

WHAT IS A SEGWAY?
 

The Segway is a self-balancing, two-wheeled, all electric, personal transportation, transforming the way you work, play and live.

 

HOW FAST DOES A SEGWAY GO?

  A Segway has a top speed of 12.5 mph, about 4 times the speed of walking. Segways have a pedestrian rating meaning it can travel where ever people are allowed as well as on sidewalks and in bike lanes. If there is no bike lane available a Segway then shares the road.
 

IS THERE A WEIGHT LIMIT FOR RIDING A SEGWAY?

  Yes, Segway Inc. sets weight limits for rider safety and to reduce the risk of damage to the Segway. The minimum weight of a rider is 100 lbs. (45 kg). The maximum weight is 260 lbs. (117 kg).
 

HOW FAR CAN A SEGWAY GO ON A SINGLE CHARGE?

  Depending on the Segway model, payload, rider, terrain and speed, a single charge can support up to 24 miles/38km of travel.
 

HOW LONG DOES IT TAKE TO RECHARGE A SEGWAY?

  Recharging varies based on usage. A full charge can take up to 8 hours.
 

HOW DO YOU RECHARGE A SEGWAY?

  Any standard wall outlet can charge a Segway.
 
HOW MUCH DOES IT COST TO RECHARGE A SEGWAY?
  A Segway uses only a dime's worth of electricity per charge. That is LESS than a child’s nightlight.
 

CAN THE SEGWAY BE USED INDOORS AND OUTDOORS?

  Yes, the Segway has zero-emission and can go almost anywhere. A Segway's electric motor delivers a remarkable two horses of power in a quiet, smooth ride capable of traversing large spaces with speed, efficiency and fun. The Segway operates intuitively and can turn in place on a dime, outmaneuvering carts and outclassing scooters and bikes.
 

WHO USES SEGWAYS?

 

Segways have become an indispensable tool of businesses on the go from visitors' bureaus, to movie studios, to trade shows, to conventioneers and meeting planners, to hotels and resorts, to advertising companies and marketing firms, to amusement parks and cruise ships, to airports for security, and law enforcement for community policing. The Segway is a dynamic, green, alternative transportation. Segway is the future and the future is NOW!

IF I AM INTERESTED IN USING SEGWAY MOBILE MARKETING KIOSKS AT MY EVENT HOW MUCH WILL IT COST?
  Prices vary due to the uniqueness of each event. Segway kiosk rental rates are $50 an hour per unit with a two-hour minimum.  Day rates are available for $200 per unit. Special rates are available for multiple units rented for multiple days.
 

CAN I GET A PRICE QUOTE?

  You sure can. To receive a Proposal of Costs (POC) fill out our Request for Proposal (RFP) form. Once we receive your submitted event information a Segway Santa Cruz representative will contact you with a confirmation. Your POC will be based on the information provided in your submission so please provide detailed information.
 
DO I NEED TO MAKE RESERVATIONS TO USE SEGWAY KIOSKS AT MY EVENT?
  YES, you MUST book your Segway Kiosk(s) reservations at least three weeks prior to your event to guarantee availability.
     
HOW DO I BOOK MY EVENT?
  All reservations booked require a 50% deposit (based on your POC) and a signed rental agreement.
 
WHAT IS INCLUDED WITH EACH RENTAL?
 

Each rental includes a Segway, kiosk frame and mounts. Additional charges can include certified Segway trained operators, kiosk shell artwork/graphics, pcv shell and prints, and transportation.

 

WHO CREATES THE GRAPHICS FOR MY SEGWAY KIOSK?

  Clients have a choice of providing their own graphics (per our written specifications) or requesting asstance at an additional charge, from one of our expert graphic designers. Clients are responsible for all high-resolution artwork such as logos and photos.
 
CAN I USE MY OWN PRINTER?
  Yes. Clients preferring to create and print their own kiosk artwork/graphics will be provided with our kiosk shell and wheel-well cover templates with printing specifications and dimensions. Please Note: Client-submitted shells and wheel-well covers MUST be delivered to Segway Santa Cruz 24 hours prior to your event for mounting. Segway Santa Cruz will not be held responsible for incorrectly printed artwork/graphics or for late delivery of your kiosk shell(s) and wheel-well covers.
 
DO I MOUNT MY OWN SEGWAY KIOSK ARTWORK/GRAPHIC SHELL?
  No. A Segway Santa Cruz representative mounts the kiosk shell and the wheel-well covers.
 

HOW WILL I KNOW WHAT MY ARTWORK/GRAPHICS WILL LOOK LIKE?

  You will receive a PDF version of your design for approval before we begin production.
 
HOW LONG DOES THE PRODUCTION PROCESS TAKE?
  Please allow one week to 10 days for completion of your sign or signs.
 

WHAT HAPPENS TO THE SIGN WHEN MY EVENT IS OVER?

  We can keep the sign in storage, ready for your next outing, event or marketing campaign up to 90 days for no charge.
 

WHO OPERATES THE SEGWAY KIOSKS?

  We have friendly, Segway-trained operators at the low rate of $25/hr (minimum two hours). Models are available per request. Hourly rates vary between $40 and $125 for models.
 
CAN WE HAVE OUR OWN SEGWAY OPERATORS?
  Yes. Your operators can become certified Segway trained operators through a three-tier process: train, tour and test. Fees for this training depend on your needs and full Segway kiosk rental package.
 
HOW LONG CAN A SEGWAY KIOSK BE USED AT AN EVENT?
  Because Segway kiosks are locked down to a lower speed for safe operation, typical usage is approximately 8 hours. Usage times vary due to event terrain, weight of operator and marketing cargo.
 
HOW DO WE GET THE SEGWAY KIOSK(S) TO OUR EVENT?
  Segway Santa Cruz is responsible for all Segway transportation. Pricing starts at $40 a day in the greater Santa Cruz area. Transportation includes daily pickup and delivery to your event.
 
IS THE SEGWAY INSURED?
  Yes, Segway Santa Cruz has liability insurance on each unit.
 
WHO SHOULD I CONTACT IF I HAVE MORE QUESTIONS?
  Feel free to email us with your questions at kiosks@segwaysantacruz.com.
 

 

   

 

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